Privacy Policy

Effective date: September 27, 2026

CGame Highlights records your mobile gameplay on your device and automatically creates highlight clips. The short version: your videos never leave your phone unless you turn on Cloud Backup, a Pro feature that keeps a copy of your clips for you. Usage analytics are always on during the beta; everything else the app can send us is optional and can be turned off in Settings, except the record of a Pro subscription while you have one, and an email you write to us yourself is deleted when you ask.

Your recordings stay on your device

All screen recordings, clips, and montages are captured, processed, and stored locally on your device. Highlight detection runs entirely on-device. We never view your videos, and the app uploads them only if you turn on Cloud Backup (see the table below), which keeps a copy of your saved clips that only you can download. Otherwise clips leave your device only when you share or export them.

Data we collect (and how to turn it off)

Data	What it includes	Default	Control
Usage analytics	Anonymous app events (e.g. "recording started", "clip exported"), device model, iOS version, app version	Always on during the public beta	Not switchable during the beta
Crash reports	Crash stack traces and device state at the time of a crash	Your choice at first launch	Settings → Account → Crash Reporting
Diagnostics	App log files and gameplay event metadata (e.g. kill timestamps and scores — never video) to help us debug detection issues	Your choice at first launch	Settings → Account → Detailed Diagnostics
Clip feedback	Sent only when you mark a clip right or wrong, or mark a kill the app missed: your verdict and the reason you picked, the moment it is about (the detection's type, its score, and where it falls in the recording), the recording's capture ID and a code that tells your recordings apart and that only this installation of the app can make (earlier builds sent the recording's file name instead), the time you answered, your anonymous account ID, the ID of the earlier verdict when you change one, and the app build and detection-settings version. Never video, no free text, and no text read from your screen	On	Settings → Recording → Send clip feedback
Bug reports and feature ideas	Sent only when you send one: your message, its type and the app version. If you leave the screenshot on, also a screenshot of the CGame screen you were on. It shows only the CGame app, so it can include your clips' thumbnails (made from your recordings) or, on the Account screen, your email address; it never captures Call of Duty while you play, and never video. If you leave logs on, also your app logs with gameplay event metadata and device and app details: device model, iOS version, screen size, language, locale, time zone, battery, thermal and memory state, your app settings and usage counts. Stored with your account ID (anonymous, unless you signed in with Apple, when it is linked to your Apple ID). Uploaded only while Detailed Diagnostics or Crash Reporting is on, whether you chose it at first launch or later in Settings; otherwise sending opens an email to support@cgame.app and nothing is uploaded	Off — sent only when you send a report	Shake your phone, or Settings → Report a Bug
Follow-up email	Only if you choose "Allow follow-up" after sending a report: the email address you enter, which report it is about, when you allowed it, and a random ID for this installation of the app	Off — asked only after you send a report	Settings → Account & Privacy → Follow-up email (change or remove)
Purchases	Only if you subscribe to CGame Pro: which plan, when it started and when it renews or ends, whether it was refunded, whether it was a test purchase made in TestFlight, Apple's IDs for the purchase, and your account ID. The app sends it when you buy, restore or open the app, and Apple sends it to our server when the subscription renews, ends or is refunded, so the Pro features that run on our servers know whether your subscription is active. If you subscribe while signed in with Apple, the purchase also carries a code made from your account ID, which Apple includes in what it sends us, so our server can match the purchase to your account. Never your payment details, which only Apple sees	Only when you subscribe	Deleted with your account (Settings → Account → Delete Account & Data). We keep only a one-way code made from Apple's purchase ID, with the billing period Apple last reported on, when, and whether it was refunded, so later notices from Apple about it are not recorded again
Cloud backup	Only if you have CGame Pro or its one-time 14-day backup trial, are signed in with Apple, and turn it on: each highlight clip the app saves, and a small file describing it (when it was made, the kind of moment and its score, which match it came from, and whether it is a montage), stored in a folder named by your account ID. Only you can download them, from the app; nobody else is given access, and we do not view them. Our server keeps each file's name and size, to hold your account to its 10 GB limit. Never your recordings, only the clips the app saved from them	Off	Settings → Account → Cloud Backup (Pro), where Restore brings them back to your gallery. Deleting a clip in the app deletes its backup. When Pro and the trial end, uploads stop and your backups stay downloadable for 30 days, then we delete them. Deleted with your account

During the public beta, anonymous usage analytics are always on. They are how we find out that a feature is broken for people who never write to us, and they carry no account identifier — the app does not attach your sign-in ID to them, so they are tied to an app installation and nothing else. They start at first launch, before the privacy prompt, and cannot be switched off while the beta runs. If that is not acceptable to you, the app is not one you should install during the beta.

The first-launch prompt governs the other two. "Share & Continue" enables crash reports and detailed diagnostics; "Continue without sharing" leaves both off, including the telemetry about the diagnostics pipeline itself. Either can be changed at any time in Settings → Account. When the beta ends, usage analytics become a choice like the others, and this page will be updated before that happens.

If detailed diagnostics are off, marking a clip wrong can ask whether to send a diagnostics report for that recording: its detection details and clip feedback, the app's recent log (which can include activity from other recordings), your app settings and usage counts, and device details such as model, iOS version, language and time zone. Never video or images. Nothing is sent unless you tap Send, and the app asks once per recording.

Clip feedback is not part of the first-launch prompt, because nothing is sent unless you deliberately mark a clip — it is a message you choose to send us about a clip you were unhappy (or happy) with, not something collected while you play. It is on by default so that tapping "wrong" actually reaches us, and it can be turned off at any time in Settings → Recording.

Follow-up email is separate from diagnostics. Sharing diagnostics never gives us permission to email you, and giving us an email never turns diagnostics on. We use the address only to ask you about the report you sent and to tell you when a fix for it ships — no marketing, no newsletters — and we never sell or share it. It is stored with that report in our database (Google Firebase) and is never included in diagnostic logs, diagnostic uploads or usage analytics. Replies come from support@cgame.app. You can change or remove it at any time in Settings → Account & Privacy; removing it withdraws permission for every report. We delete it 12 months after the report, or sooner if you remove it or delete your account.

Emails you send us. If you write to support@cgame.app yourself, including the beta page's "Tell us about you" email and the Android waitlist, we receive your email address and whatever you put in the message (for example your handle, phone model, main game or rank). We use it only to reply, to run the beta, and to tell you when Android is ready, and we delete it when you ask.

We do not collect your name, contacts (other than an email address you give us), location, photos, browsing history, or advertising identifiers. We do not show ads, do not track you across other apps or websites, and do not sell or share your data with third parties for marketing.

Accounts

The app creates an anonymous account ID (via Firebase Authentication) to associate crash reports and optional diagnostics with an install. You may optionally Sign in with Apple; if you do, we store the identifier (and email, if you choose to share it) provided by Apple. When you delete an account that uses Sign in with Apple, the app asks you to confirm with Apple, which signs you in with Apple again (Apple's identity token goes to Firebase Authentication, as when you first signed in), and sends the one-time authorization code Apple returns to Firebase Authentication, which uses it to ask Apple to revoke CGame's access to your Apple ID. We do not store the code.

Where data is processed

Usage analytics, crash reports, diagnostics and cloud backups are processed by Google Firebase (Analytics, Crashlytics, Authentication, Cloud Firestore, Cloud Storage, Remote Config), acting as our service provider. Firebase's data handling is described at firebase.google.com/support/privacy.

Data deletion

In the app: Settings → Account → Delete Account & Data permanently deletes your account, any diagnostics, any follow-up email, any cloud backups and any purchase record stored on our servers. Recordings on your device are unaffected (delete those in the app's Gallery or by uninstalling).
By email: contact us at the address below and we'll delete your data.

Diagnostic data is retained only as long as needed to investigate issues.

Children

CGame Highlights is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes

We'll update this page when the policy changes and update the effective date above. Material changes will be noted in the app's release notes.

Contact

CGame — support@cgame.app